We do not offer exchange for sale item. However, we accept
return for refund.

We exchange/refund items:

• Purchased within 30 days
• Free postage for returns/exchanges within Australia only - Applies once per order
• Full price
• Unworn, with original tags or packaging including shoe box and lid
• Purchased directly on iShoes website (not from stockists or marketplaces such as Ozsale, Catch or eBay etc.)

*Any postage is non-refundable.

*We cannot exchange/return footcare accessories.

We do not offer exchange for sale items. However, we accept return for refund.
For eligible return for sale items:

• Purchased within 30 days
• Unworn, with original tags or packaging including shoe box and lid
• Purchased on iShoes online (not from a stockist or marketplaces such as Ozsale, Catch or eBay etc.)

BOOK RETURN HERE >

PURCHASED AT STOCKISTS/MARKETPLACES (e.g., MYER, OZSALE, CATCH, EBAY etc)

Please follow the return policy & process at the place/website you purchased
from.

Please allow us up to 7 business days to confirm your request with
further instructions how to return via email.